Where these machines all cloned from a disk image? When you say : " We have tested with multiple windows patch levels, SAP GUI versions, and patches, and the results are pretty consistent." In addition, if you can confirm if disabling or enabling other settings, like opening a PDF outisde the web browser or in a web browser, would do any difference: However, if you try to commit any editing changes (like filling the form, sharing, printing) while this background download is in progress it will get interrupted, thus having the side effects of what appears to be a crash (I may be wrong though, but it makes a lot of sense in my humble opinion). This feature is supposed to allow the user to view the file and navigate through the pages of that document as it downloads in the background and even display other pages before it is fully downloaded. I say this because when you linearize a PDF (with fast web view) and the file is also byte-served from a server (streamed byte by byte from a server to a PC) the Acrobat Reader or Acrobat will display one page at atime while the rest of the file is downloading in the background. My guess is that, wherever these PDFs that you're trying to view in Acrobat or Reader reside, or better said, whereare they served from to the clients (like for example, a mapped network drive or from a server), maybe enabling or disabling "Allow Fast Web View" and "Allow Speculative Downloading In The Background" has something to do with this behavior. You need to check the Preferences settings that were configured in the prior version that you rolled back to, and see if you you get the same error when you set these preferences exactly the same way in the newer version.
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